by Neena Wilson and Eleni Siatra

As the online degree market expands, it is essential to remain competitive in how we serve students and vigilant in how we assess services. At our institution, administrators promote a dual mindset when working with on-campus and online students, thus ensuring all learners have equal access to campus resources.

Neena Wilson is the Manager of the Math & Science Resource Center at Indiana University East. I also partner with IU Online to offer wrap-around Online Math Support for all IU campuses.

Eleni Siatra is the Manager of the Writing Center at Indiana University East. I also partner with IU Online to offer wrap-around Online Writing Support for all IU campuses.